About

Training design grounded in task clarity, system adoption, and measurable performance.

Based in Surprise, Arizona, I design scalable eLearning, systems training, onboarding, and performance support that turn complex processes into clear, usable learning experiences for teams in SaaS and operational environments.

Instructional design and development

Curriculum development, storyboarding, microlearning, scenario-based learning, and assessment planning.

Systems training and enablement

ILT and VILT support, CRM and software training, job aids, QRGs, adoption support, and change-related communication.

Learning systems and accessibility

LMS administration, course deployment, content governance, analytics, and accessibility-aware design decisions.